FREQUENTLY ASKED QUESTIONS

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

What Machines do I need for my Gym?

Machine selection depends on a variety of variables. These include available space, training experience, gym capacity requirements and budget. We will be happy to discuss your requirements and quote a package.

What are the benefits of buying my own fitness equipment instead of joining a gym?
The biggest advantage of owning your own equipment is the convenience. Many people say the biggest obstacle to going to the gym is going to the gym. With your own gym equipment you can workout at your own pace in the comfort and privacy of your home and you can also avoid paying monthly membership fees!

Why should I buy from thesportstation instead of other fitness retailers?
A: Because thesportstation has the largest selection in the industry. We are a one stop fitness shop with expert sales staff to help you with all your fitness needs and wants. We also sell at the lowest prices, Guaranteed!

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What Security do you have?

Your personal information and credit card information is protected by a number of technologies including GeoTrust’s Secure Sockets Layer (SSL) encryption. GeoTrust is run by DigiCert and is used and trusted by sites and consumers throughout the world.

Do You Ship Internationally?

No.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.

How do I return an item?

Please refer to the Returns Policy section and follow the instructions in order to return an item. Items returned without prior contact will not be processed.